Effective Date: September 12, 2026
Alpha Omega Roofing LLC respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, request an estimate, contact us, or use our services.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Property or service address
- Information related to your roofing project
- Photos or information you provide for estimates or inspections
- Communications between you and Alpha Omega Roofing LLC
We may also collect basic website information such as browser type, device information, IP address, and website activity through cookies or analytics services.
How We Use Your Information
We may use your information to:
- Respond to estimate requests and inquiries
- Schedule inspections and appointments
- Provide roofing estimates, proposals, invoices, and services
- Communicate about your roofing project
- Send appointment confirmations and project updates
- Follow up on estimates or service requests
- Improve our website and customer experience
- Maintain business and customer records
Text Messages and SMS Communications
If you provide your mobile phone number and consent to receive text messages from Alpha Omega Roofing LLC, we may send messages related to your estimate, appointment, project, scheduling, and other service-related communications.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP. You may reply HELP for assistance.
Mobile information and SMS consent will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties.
Sharing of Information
Alpha Omega Roofing LLC does not sell or rent your personal information.
We may share information with trusted service providers when necessary to operate our business, including companies that assist with scheduling, customer relationship management, payment processing, website hosting, estimating, or other business services.
These providers may only use information as necessary to provide services on our behalf.
We may also disclose information when required by law or when reasonably necessary to protect our company, customers, or legal rights.
Cookies and Website Analytics
Our website may use cookies or similar technologies to help us understand website traffic, improve performance, and provide a better user experience.
You may adjust your browser settings to limit or disable cookies.
Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, loss, or disclosure.
However, no internet-based system or method of electronic storage can be guaranteed to be completely secure.
Third-Party Services
Our website or business systems may use third-party services for functions such as scheduling, estimating, payments, analytics, customer communication, or website hosting.
Those services may have their own privacy policies governing how they process information.
Your Privacy Choices
You may contact us to:
- Request information about the personal information we have about you
- Request corrections to your information
- Request deletion of information where applicable
- Opt out of marketing communications
- Withdraw consent to receive text messages
Children’s Privacy
Our services are intended for homeowners, property owners, businesses, and other customers seeking roofing or exterior improvement services. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
Alpha Omega Roofing LLC may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Alpha Omega Roofing LLC
Central New York
Website: www.alphaomegaroofingllc.com
Email: Info@alphaomegaroofingllc.com
Phone: 315-535-2288